Shipping Policy
At ModaFuelsShop.com, we are committed to delivering your orders in a timely and secure manner. This Shipping Policy outlines how orders are processed, shipped, and delivered. By placing an order on our website, you agree to the terms described below.
1. Order Processing Time
All orders placed on ModaFuelsShop.com are processed within 1–3 business days, excluding Sundays and public holidays. Order processing includes order verification, quality checks, packaging, and dispatch preparation. Once your order is processed and shipped, you will receive a confirmation message or email with tracking details.
Please note that during high-demand periods, promotional sales, or unforeseen circumstances, processing times may be extended slightly.
2. Shipping Locations
We currently ship orders to addresses within India. If your location is not serviceable by our courier partners, we will notify you and may cancel or refund the order as per our Returns & Refunds Policy.
3. Shipping Charges
Shipping charges, if applicable, are calculated at checkout based on:
Delivery location
Order value
Shipping method selected
Any applicable shipping fees will be clearly displayed before you complete your purchase. From time to time, we may offer free shipping promotions, which will be mentioned on the website.
4. Estimated Delivery Time
Estimated delivery times vary depending on your location and courier service. Typically:
Metro cities: 3–5 business days
Non-metro & remote areas: 5–8 business days
Delivery timelines are estimates only and may be affected by factors such as weather conditions, courier delays, strikes, or other circumstances beyond our control.
5. Tracking Your Order
Once your order is shipped, tracking details will be shared via email or SMS. You can use the tracking number to monitor the shipment status through the courier partner’s website. If you face any issues tracking your order, you may contact our customer support team for assistance.
6. Delivery Issues
ModaFuelsShop.com is not responsible for delays caused by incorrect or incomplete shipping addresses provided by the customer. Please ensure that all delivery details, including phone number and address, are accurate at checkout.
If a delivery attempt fails due to customer unavailability, the courier partner may reattempt delivery or return the package to us. In such cases, additional shipping charges may apply.
7. Damaged or Missing Packages
If your order arrives damaged, tampered with, or incomplete, please notify us within 24 hours of delivery along with photos or video proof of the package and product. We will investigate the issue and take appropriate action as per our Returns & Refunds Policy.
8. Change or Cancellation of Orders
Once an order has been shipped, it cannot be modified or canceled. Requests for address changes must be made immediately after placing the order and are subject to approval before dispatch.
9. Force Majeure
ModaFuelsShop.com shall not be held liable for delays or failure to deliver orders due to events beyond our reasonable control, including natural disasters, government restrictions, or courier service disruptions.
10. Contact Us
For any questions or concerns related to shipping, please contact us at:
Website: https://modafuelsshop.com
Email: info@modafuelsshop.com